Customer Service

Al Fahidi Gastech L.L.C.’s most important goal is to ensure the safety of its clients and users. As such, our customer service team is available at our customers’ disposal through our different support channels to respond to their enquiries.

  • Electronic Appointment System for Maintenance and Meter reading -

Clients can schedule maintenance and meter reading appointments at their own convenience through our online system.

  • Call Center -

Our phone operators are happy to provide support services and answer to questions and enquiries through our call centre.

  • Emergency Response and Support -

In case of an emergency, our team of first responders will be available on hand to help our clients in any way possible.

In case of Emergency support, kindly contact the following Nos.:

  • Al Fahidi Emergency Team: +971-50-4515942
  • Civil Defense: 997